Techno-Functional Consultant - Microsoft Dynamics 365 CRM

Location: Chennai

Job Description

Techno-functional Consultant with 5 to 7 years of experience in Dynamics CRM (Cloud/On-premise).

Candidate must possess below abilities in Dynamics CRM

  • Complete Product knowledge
  • Hands-on experience in Development/Support/Implementation projects
  • Should have strong communication and experience in handling customers in US & Europe
  • Installation, System Configuration & Security Implementation
  • Experience in JavaScript/ CRM Web API/Plugin/Workflow/Action
  • CRM Upgradation
  • D365 Portals
  • Prior Knowledge in SQL & Fetch based queries to develop SSRS reports
  • Data migration using SSIS/Scribe/Custom Application
  • Experience in Web API/.NET/ JQuery development
  • Experience with Integration
  • Customer Support (Techno-functional)
  • Documentation (System Requirements, Design & User manuals)

Required Consulting qualities

  • Proficient in English Communication (Verbal & Written)
  • Good Customer interaction abilities
  • Flexible team player with great attitude
  • Ability to lead and build team
  • Stay current on Dynamics 365 and related technologies
  • General Presales Experience

Experience in Dynamics 365 CRM functional in the below areas

  • Complete process flow understanding and experience in key areas Sales, Marketing , Case Management, Project and Field service.
  • End to end Implementation experience as an Implementation Consultant is highly preferred
  • Additional experience with the new technologies like Power Apps, Power BI, Microsoft Flow, USD is preferable.