Dynamics 365 Pricing

Marketing Price for organizations without any other Dynamics 365 app Price for organizations with qualifying Dynamics 365 app
Marketing From $1,500Per tenant/month From $750 110 users minimum of qualifying Dynamics 365 appPer tenant/month
Customer Insights From $1,500Per tenant/month From $1,000Per tenant/month
Customer Voice 3Included with Sales Enterprise, Customer Service Enterprise, Field Service, Project Service Automation, Marketing, and Talent. Additional capacity may be purchased separately. $100 4When purchased as a standalone application or additional capacity.Per 2,000 survey responses per tenant/month
Sales Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Sales Professional $65Per user/month $20Per user/month
Sales Enterprise $95Per user/month $20Per user/month
Sales Premium $135Per user/month
Customer Insights From $1,500Per tenant/month From $1,000Per tenant/month
Microsoft Relationship Sales From $162Per user/month
Sales Insights 5Available for purchase with Sales Enterprise or Microsoft Relationship Sales $50Per user/month
Customer Voice 3Included with Sales Enterprise, Customer Service Enterprise, Field Service, Project Service Automation, Marketing, and Talent. Additional capacity may be purchased separately. $100 4When purchased as a standalone application or additional capacity.Per 2,000 survey responses per tenant/month
Customer Service Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Customer Service Professional $50Per user/month $20Per user/month
Customer Service Enterprise $95Per user/month $20Per user/month
Customer Service Insights $75Per user/month
Customer Insights From $1,500Per tenant/month From $1,000Per tenant/month
Virtual Agent for Customer Services From $1,100Per tenant/month
Customer Voice 3Included with Sales Enterprise, Customer Service Enterprise, Field Service, Project Service Automation, Marketing, and Talent. Additional capacity may be purchased separately. $100 4When purchased as a standalone application or additional capacity.Per 2,000 survey responses per tenant/month
Field Service Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Field Service $95Per user/month $20Per user/month
Customer Insights From $1,500Per tenant/month From $1,000Per tenant/month
Remote Assist $65Per user/month $20 6User must be licensed for Dynamics 365 Field Service to qualify for reduced pricingPer user/month
Guides $65Per user/month
Customer Voice 3Included with Sales Enterprise, Customer Service Enterprise, Field Service, Project Service Automation, Marketing, and Talent. Additional capacity may be purchased separately. $100 4When purchased as a standalone application or additional capacity.Per 2,000 survey responses per tenant/month
Finance Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Finance $180Per user/month $30 Per user/month
Business Central Essentials $70Per user/month
Business Central Premium $100 Per user/month
Operations Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Supply Chain Management $180Per user/month $30Per user/month
Project Service Automation $95Per user/month
Business Central Essentials $70Per user/month
Business Central Premium $100Per user/month
Commerce Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Commerce $180Per user/month $30Per user/month
Fraud Protection From $1,000Per tenant/month
Customer Insights From $1,500Per tenant/month From $1,000Per tenant/month
  1. 10 users minimum of qualifying Dynamics 365 app
  2. Sales Enterprise (20+ users), Customer Service Enterprise (20+ users), or Marketing
  3. Included with Sales Enterprise, Customer Service Enterprise, Field Service, Project Service Automation, Marketing, and Talent. Additional capacity may be purchased separately.
  4. When purchased as a standalone application or additional capacity.
  5. Available for purchase with Sales Enterprise or Microsoft Relationship Sales
  6. User must be licensed for Dynamics 365 Field Service to qualify for reduced pricing

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