Microsoft Dynamics 365 Pricing

Dynamics 365 Business Central

Dynamics 365 Business Central Essentials

$80.00user/month

Complete solution for managing finance, sales, and operations. Inclusive of Microsoft Copilot.

Dynamics 365 Business Central Premium

$110.00user/month

Everything in the Essentials plan, plus features for managing services and manufacturing.

Dynamics 365 Business Central Device

$45.00/month

For shared-use environments.

Dynamics 365 Business Central Team Members

$8.00user/month

Limited access to read data, approve workflows, and create or update select information.

Visit our Dynamics 365 Business Central to know more about our capabilities.

Dynamics 365 Sales

Dynamics 365 Sales Professional

$65.00user/month, paid yearly

Core sales force automation, Microsoft 365 interoperation, reporting, & dashboards.

Dynamics 365 Sales Enterprise Edition

$105.00 user/month, paid yearly

Sales force automation with contextual insights, AI, & advanced customization.

Includes Copilot in Dynamics 365 Sales capabilities such as:

  • Natural language insights
  • Record updates
  • Email and meeting assistance
  • Opportunity summaries

Dynamics 365 Sales Premium

$150.00user/month, paid yearly

Everything in Dynamics 365 Sales Enterprise plus prebuilt customizable intelligence solutions for sellers & managers.

Includes Copilot capabilities such as:

  • Natural language insights
  • Record updates
  • Email and meeting assistance
  • Opportunity summaries

Microsoft Relationship Sales

Variable

Dynamics 365 Sales Enterprise plus LinkedIn Sales Navigator*

Requires a minimum of 10 seats.

Dynamics 365 Customer Insights

Unified People Packs

Tier 1: 100,000–500,000 Unified People

$2,000.00pack/month, paid yearly

Additional capacity to unify more customer profiles. Sold in packs of 100,000 Unified People.1

Tier 2: 500,000–2 million Unified People

$1,500.00pack/month, paid yearly

Additional capacity to unify more customer profiles. Sold in packs of 100,000 Unified People.1

Tier 3: More than 2 million Unified People

$1,000.00pack/month, paid yearly

Additional capacity to unify more customer profiles. Sold in packs of 100,000 Unified People.1

Interacted People Packs

Tier 1: 10,000–50,000 Interacted People

$250.00pack/month, paid yearly

Additional capacity to connect with more people or accounts. Sold in packs of 5,000 Interacted People.2

Tier 2: 50,000–250,000 Interacted People

$300.00pack/month, paid yearly

Additional capacity to connect with more people or accounts. Sold in packs of 10,000 Interacted People.2

Tier 3: More than 250,000 Interacted People

$500.00pack/month, paid yearly

Additional capacity to connect with more people or accounts. Sold in packs of 50,000 Interacted People.2

Dynamics 365 Customer Insights

$1,700.00tenant/month

Create connected customer journeys and campaigns by integrating unified customer data.

  • Unlimited users
  • 100,000 Unified People1
  • 10,000 Interacted People2

Dynamics 365 Customer Insights Attach

$1,000.00tenant/month

Enhance your Microsoft stack with unified customer data to deliver seamless customer experiences.

  • Unlimited users
  • 100,000 Unified People1
  • 10,000 Interacted People2
  • For organizations with a qualifying Dynamics 365 application3
  • 1 Unified People refers to a uniquely identified individual that is created through a collection of defined data source sets from multiple systems, represented by a profile.
  • 2 Interacted People refers to any Microsoft Dataverse entity (such as a contact, lead, account, or profile) that is interacted with. A person is considered interacted when they are interacted with via either an outbound interaction or an inbound one such as filling out a form via a marketing website. The interaction can be sent through the channels available in Customer Insights (such as emails, text messages, or push notifications), other Microsoft channels (such as Azure Communication Services), or external systems (such as other text-messaging providers).
  • 3 Requires a minimum of 10 users of Dynamics 365 Customer Service Professional, Dynamics 365 Customer Service Enterprise, Dynamics 365 Sales Professional, Dynamics 365 Sales Enterprise, Dynamics 365 Sales Premium, Dynamics 365 Field Service, Dynamics 365 Finance, Dynamics 365 Supply Chain Management, or Dynamics 365 Commerce.

Dynamics 365 Customer Service

Dynamics 365 Customer Service Professional

$50.00user/month

Streamlined case management resources for self & agents in simple scenarios.

Dynamics 365 Customer Service Enterprise

$105.00user/month

Advanced AI-based customer service resources for self & agents for complex scenarios.

Dynamics 365 Customer Service Premium

$195.00user/month

Integrated contact center plus CRM service solution - powered by generative AI.

Dynamics 365 Contact Center

Dynamics 365 Contact Center

$110.00user/month

Transform customer engagement across digital & voice channels.1,2,3

Dynamics 365 Contact Center Digital

$95.00user/month

Add digital messaging and chat channels to your customer engagement. 1,2

Dynamics 365 Contact Center Voice

$95.00user/month

Add native voice capabilities as part of your customer engagement. 1,3

  • 1 Discount pricing available when purchased with Dynamics 365 Customer Service Enterprise licenses.
  • 2 Purchase capacity for digital messaging with Microsoft Copilot Studio.
  • 3 Dynamics 365 Contact Center voice capabilities are powered by Azure Communication Services and priced separately. Existing carriers and calling plans are supported by Azure Direct Routing.

Dynamics 365 Field Service

Dynamics 365 Field Service

$105.00user/month, paid yearly

Get complete field service management, including step-by-step guides and remote expert assistance.

Dynamics 365 Field Service Contractor

$50.00user/month

Seamlessly assign and manage external frontline technicians.

Dynamics 365 Field Service Add-on - Resource Scheduling Optimization

$30.00user/month

Automatically create optimized schedules for resources.1

  • 1 Pricing assumes Resource Scheduling Optimization on a single tenant.

Dynamics 365 Supply Chain Management

Dynamics 365 Supply Chain Management

Use a scalable, composable, secure, and streamlined solution for an intelligent supply chain.

$210.00user/month, paid yearly

Dynamics 365 Supply Chain Management Premium

$300.00user/month

Enhance supply chain with advanced planning, analytics, and insights.

Dynamics 365 Intelligent Order Management

Manage orders from capture to fulfillment using real time inventory and AI. 1000 order lines/month.

$315.00/month

Dynamics 365 Finance

Dynamics 365 Finance

$210.00user/month, paid yearly

Get an intelligent, automated, and trusted core financial management solution.

Dynamics 365 Finance Premium

$300.00user/month

Improved decision making with advanced business performance management capabilities.

Dynamics 365 Project Operations

Dynamics 365 Project Operations

$135.00user/month, paid yearly

Get the visibility, collaboration, and agility needed to drive success across your project-centric business.

Dynamics 365 Human Resources

Dynamics 365 Human Resources

$135.00 user/month, paid yearly

Improve organizational agility, optimize HR programs, and transform employee experiences.

Dynamics 365 Human Resources Self Service

$4.00user/month

Access employee and manager self-serve capabilities.

Dynamics 365 Commerce

Dynamics 365 Commerce

$210.00 user/month, paid yearly

Includes core capabilities to manage omnichannel retail operations..

Dynamics 365 Commerce

e-Commerce add on

$4000.00user/month

Includes e-commerce management for Dynamics 365 Commerce.

Prices shown are for informational purposes only and may not be reflective of actual list price due to currency, country, and regional variant factors. Your actual price will be reflected at checkout.

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