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New to Dynamics 365?
  • Strategic consulting
  • Identify the right licenses
  • Quick implementation 
  • Full flegded, large scale implementation
  • Continuous enhancements
  • Training
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Improve existing Dynamics system
  • Rescue failed implementation
  • Evaluate existing system performance
  • Customization & integration
  • Leverage Copilot AI
  • PowerApps development
  • Process automation with Power Automate
  • Advanced reports & dashboards
  • Apply best practices
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Looking for support and maintenance?
  • Dedicated Dynamics 365 experts to manage your environment
  • Severity-based response time
  • Proactive maintenance
  • Multiple support models
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Migrating to Dynamics 365?
  • Upgrade from Microsoft Dynamics CRM, SL, GP, NAV & AX
  • Migrate from Salesforce, HubSpot, QuickBooks, or other 3rd party apps
  • Data migration, integration & post-migration support
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See how our Dynamics 365 consulting services helped businesses like yours

Revamped Nonprofit operations with the help of Dynamics 365 CRM

Dynamics 365 CRM implementation revitalized this nonprofit's operations

Customer's Requirements:

  • Revamp the entire legacy IT system with its member & non-member contacts
  • Lack of integration with other internal systems
  • Improve efficiency in business process management
  • Lack of coordinated effort between departments

Our Solution:

  • Deployed Dynamics 365 as an enterprise app, integrating all business areas.
  • Built a custom module using the XRM framework to manage their events.
  • Automated revenue generation to run campaigns for donations
  • Built a membership enrollment and selection process
Business Central Implementation for a Talent Management Company

Business Central Implementation for a Talent Management Company

Customer's Requirements:

  • Streamline traditional talent acquisition processes
  • Need a comprehensive view of business operations
  • Need feature enhancements beyond basic set up

Our Solution:

  • Deployed Dynamics 365 as a holistic solution, providing better insights on its operations.
  • Addressed core finance needs with Multi-company and Multi-currency options
  • Using consolidation & financial statements, customer gets a complete overview of its finances
Configured Dynamics 365 For Electrical Switches Supplier

Dynamics 365 Implementation For Electrical Switches Supplier

Customer's Requirements:

  • Discrete business systems for ERP, Payroll, CRM, MRP & WMS
  • Information maintained in MS Excel was prone to error.
  • A unified business platform that was scalable & cloud-compliant.

Our Solution:

  • Implemented Dynamics 365 with finance, and operations modules
  • Followed Sure Step approach for better efficiency
  • Solution helped to enhance coordination between employees & department
  • Increased production efficiency without compromising on quality.

What do our customers say?

"We have had several last minute/high priority requests. If all of these requests had not been acted on by the Congruent team in the timely manner they were, there could have been terrible consequences for the project... Your team has risen to the challenge brilliantly. Congruent team members have been stunningly responsive..."
"Congruent has been highly responsive to our needs, and they have been constant professionals in helping us manage the project. We have been especially pleased with their ability to manage scope issues quickly and effectively, ... We are also working with an offshore team, ...Communication has been remarkably clear, ..."
"I have had the pleasure of working with the Congruent Team for the better part of 8 years now… The coding they provide is both professional and well documented. The team goes to great lengths to fully understand our requirements asking questions and offering suggestions that in the end provide a better solution…"

Why Congruent for Dynamics 365 consulting services?

20+ years in Microsoft Dynamics

30+ team of experts

Successful Dynamics 365 engagements

Registered CSP re-seller

Competent across all Dynamics 365 modules

Experienced across diverse industry verticals

Technical & functional knowledge of business operations & goals

Efficient resource management

User training and extensive change management

Expertise of our Microsoft Dynamics 365 consultants

Dynamics 365 CRM

As a Dynamics 365 partner, we streamline your sales, marketing, & customer service. Our Dynamics CRM consultants boost customer engagement and track sales and opportunities. We uncover valuable insights to accelerate growth.

  • Sales
  • Customer Service
  • Field Service
  • Marketing
  • Project Operations
  • Customer Insights
  • Customer Voice
  • Copilot

Dynamics 365 Business Central

We're Dynamics 365 Business Central experts. We connect your business operations using a unified system. With custom solutions, we connect your departments and help to scale your business. We can assist you with the following modules:

  • Financial Management
  • CRM & Service Management
  • Project Management
  • Supply Chain Management
  • Human Resources Management
  • Warehouse Management
  • Manufacturing
  • Copilot

Dynamics 365 Finance & Operations

With a comprehensive enterprise resource planning solution in Dynamics 365 Finance, assess financial performance & make data-driven decisions.

We analyze performance and reduce risks by integrating your core processes. We help to attain transparency over the entire supply chain process. We help adhere to compliance regulations and assist in business growth.

We can help you in:

  • Finance
  • Supply Chain
  • Project Operations
  • Human Resources
  • Intelligent Order Management
  • Commerce
  • Copilot

Legacy Dynamics System

We help you maintain your existing Dynamics setup or migrate/upgrade to Dynamics 365 without downtime. We can help you in Dynamics SL, GP, NAV, AX & CRM with:

  • Migration/Upgrade
  • Support
  • Integration

Power Platform

We leverage the Power Platform to develop business solutions, enhancing productivity and decision-making. We can help to create custom apps using AI, automate workflows, build portals, and visualize data. We can help you in:

  • Power Apps
  • Power Automate
  • Power BI
  • Power Virtual Agents
  • Power Pages
  • Copilot

Dynamics 365 – one solution to manage all your needs

From SMEs to enterprises, Dynamics 365 unifies CRM & ERP within a single solution. It connects with all Microsoft products and 3rd party apps, promoting collaboration.

It responds to market changes, streamlines business operations, and assists with data-driven decisions. With its ability to scale as per business growth, Dynamics 365 helps in digital transformation.

See Plans & Pricing

Benefits of using Microsoft Dynamics 365

Centralized Business Apps

Consolidates business applications within a single platform. Streamlines information flow across departments for better decision-making.

Copilot Assistance

Built-in AI helps users with intelligent assistance. It helps users perform tasks with ease & make informed decisions.

Scalability

Scale seamlessly with Dynamics 365. It adapts to your business growth, up or down, helping you grow.

Workflow Automation

Dynamics 365 automates repetitive tasks, saving time and resources. Workflow automation helps businesses to focus on strategic goals.

Better Security & Compliance

Dynamics 365 keeps your data secure and compliant. It offers robust security features and complies with industry standards.

Integration with Microsoft Ecosystem

Connects with other Microsoft tools, offering 360 views of operations.

Superior Customer Experience

Dynamics 365 offers personalized views for better customer relationship management.

Advanced Reporting & Analytics

Gain insights, monitor performance, and make decisions based on data. Leverage powerful reporting and analytics tools to.

Our sure step implementation approach

01

Evaluate Requirements

We identify business needs and evaluate current systems. By monitoring processes, we optimize for better efficiency.

02

Strategic Research

We build a project plan using the requirements gathered. We assign roles and responsibilities with estimated costs and projections.

03

Solution Design

Post system research, we design your custom solution and record the functional needs. We create a test plan for training needs & identify features to customize.

04

Development & Testing

Develop the solution with the necessary add-ons and integrations. Test the solution and validate it against user requirements.

05

Deployment

Post data migration & user acceptance testing, we deploy the solution. We train users based on change management principles for a smooth transition.

06

Support

Get ongoing support and maintenance for seamless user adoption. We ensure that you benefit from the new feature updates for your system.

Dynamics 365 plans & pricing

Customer Data Platform

  • Customer Insights
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Sales

  • Sales
  • Microsoft Relationship Sales
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Service

  • Customer Service
  • Field Service
  • Field Service Contractor
  • Field Service Resource Scheduling Optimization Add-in
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Supply Chain

  • Supply Chain Management
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Marketing

  • Marketing
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Project Management

  • Project Operations
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HR

  • Human Resources
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Finance

  • Finance
  • Finance Premium
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Commerce

  • Commerce
  • Fraud Protection
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Small Business

  • Business Central
  • Customer Service
  • Sales
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