Customer Profile
The customer is a county-owned Level I trauma center based in Minneapolis, Minnesota, has a well-known medical center along with a network of clinics, pharmacies and other healthcare related operations.
Service Provided
- Consulting
- Branding
- Implementation
Customer Situation
- The customer had been running Intranet portal on SharePoint server 2013
- The customer was looking for a partner who can support their existing portal setup and help in enhancements in a cost-effective model
Congruent's Solution
- Congruent proposed an engagement to support the portal setup from Offshore
- Worked with the Project Management Office at customer’s site to help them manage different projects’ status, cost and time
- Involved in designing, building and setting up of the blog site for corporate communications (both technical support staff and for non-technical staff)
Benefits
- The system is currently running live with 9000+ users
- The system has the ability to send out weekly digest to select audience on topic-specific updates
- The system is making it easier to group blogs based on categories and target the audience
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