Customer Profile
A manufacturing company based out of California operates across multiple locations worldwide, helps facility managers. They disinfect moving airstreams, interrupt the transmission of airborne infectious diseases, and inactivate microbial contaminants that impede HVAC efficiency.
What was the challenge?
Despite having a robust ERP system, the client faced recurring production delays due to a critical limitation in Business Central.
Production orders did not alert users about missing components until the Production Journal was posted.
This challenge led to:
- Last-minute procurement issues
- Missed delivery deadlines
- Increased operational costs
- Frustrated production teams
The client required a solution that would proactively check component availability and prevent production from starting unless all materials were secured.
How did we help?
We developed a custom enhancement for Business Central that:
- Stops the refresh of production order components if any item is unavailable on the planned date
- Notifies users immediately about shortages
- Auto-creates purchase orders or sub-production orders for missing components
- Links new orders to the original production order for full traceability
- Allows production to proceed only when all components are confirmed
This solution integrates seamlessly with Business Central’s native logic, using “Item available to promise” calculations to assess inventory and inbound supply.
Implementation Benefits
- The customization was deployed across all production sites with minimal disruption
- Users were trained to navigate linked orders and manage auto-created supply orders
- The system was configured to manage both raw materials and semi-finished goods
- A fallback mechanism was included to unlink outdated orders if alternate supply was secured
By addressing a critical gap in Business Central’s production workflow, we built a solution that helped the client eliminate delays, streamline planning, and boost delivery performance. It is a scalable enhancement suitable for any industry using production orders.
Interested in solving similar challenges? Contact our Business Central consultants today to explore how this solution can be tailored to your operations.