Customer Profile
A leading multinational corporation in the business of maintenance of facility like oil, gas, water, power, telephone & roads in the USA
Benefits
- Visual decision making improved monitoring of SLA
- Increased resource utilization for facility monitoring and inspection 100% offshore benefits
- Robust & flexible management by exception
- Optimized maintenance route allocations
- Leveraged power of multidimensional data views
Customer Situation
- Need for a system to analyze and monitor service level compliance
- Improve inspection route allotment for efficient resource allocation and utilization
- Integrated view of information to enhance analysis & decision making
- Leverage the power of the Data Warehouse to enable Analytical decision making to
improve operational efficiency
Congruent's Solution
- Design, development of a BashUp solution based on virtual earth maps
- The new solution superimposed the maintenance and inspection information from the data warehouse on Microsoft virtual earth
- The solution supported analytical needs to improve operational efficiency by letting the decision maker browse through the dimension/s of interest
- The solution also leveraged the power of OLAP cubes with the functionality of Microsoft virtual earth
- 100% offshore model. Design, development, implementation and support done in offshore model
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