Congruent provided Salesforce CPQ (Configure, Price, Quote) development services to assist the customer in building a new CPQ solution. Collaborating closely with the customer's architects and QA/Automation teams, Congruent leveraged its deep expertise in CPQ to navigate the complexities of specialized product development.
Industry
Software
Customer Profile
The customer offers a revolutionary service quoting solution that solves the age-old problem of lengthy quoting and deal construction processes.
Customer Situation
- The customer is developing a flavor of CPQ that deals with professional services.
- Congruent has a deep knowledge of CPQ for products and is uniquely positioned to provide development services for this product.
- Solution is driven by Rate Cards, Attributes and Activity groups.
Congruent’s Solution
We worked closely with customer’s architects and other QA/Automation teams to help them develop,
- Automation tools based on the type of quote.
- Better collaboration with the automation team for higher quality and more efficient use of resources, ensuring faster delivery of product features with higher quality.
- Components with a high emphasis on reusability.
- Customizations and extensions to grid handling using handsontable.
- Custom workflow and approval processes utilizing standard Salesforce Approvals
Benefits
- Establishing ongoing relationships across various technology areas with Congruent.
- Extension of deep CPQ knowledge for products to the customer's solution.
- Cost-effectiveness through outsourcing development services.
- Access to a diverse pool of talented, experienced, and certified resources.
- Achieving scalable and fast delivery coupled with enhanced quality and reliability.
Congruent’s Key Challenge
- Process changes constantly
- Very high learning curve
Know more about our Salesforce CPQ Services