Automating invoice creation for different types of recurring and non-recurring orders based on order contract period with a standard invoice format for the different invoice types.
Industry
Software Development
Customer Profile
Customer is a seasoned software company delivering supply chain software and mobile computing solutions to third-party logistics providers and clients across multiple sectors. They improve the software solution to meet the dynamic needs of the industries and their clients.
What was the problem?
- Customer had a complex invoicing requirement with different payment terms for different customers, different formats for different countries, and multiple tax rates.
- They struggled to track and maintain orders & invoices and were billing manually in Excel along with the required tax information.
How did we help?
- We developed an automated invoice generation solution for recurring and non-recurring orders, establishing a standard invoice format.
- Developed an automated invoice creation process.
Impact & Benefits
Standardized/Centralized database with the following benefits:
- Replaced a third-party tool by implementing it in CRM
- Cost-effective and improved profitability
- Automated process generates invoices on-time
- Automated process reduces time taken
- Eliminates manual error in invoice processing
- Ensures compliance with laws
Key Challenges
Achieve full scenario coverage, including managing order cancellations/extensions or contract reductions, during automation of invoice generation process.
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