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USA : 1-844-567-5232 | UK : 44-800-031-5040 | AUS : 61-180-074-6461
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Dynamics CRM Consulting

Helping Clients Across The Globe With Expertise Gained From Involvement In Dynamics CRM Since Its First Version
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Boost Sales

Enable your sales force to build deeper relationships with customers and personalize every interaction, by providing essential tools & insight, all from within Dynamics CRM.

Personalize Marketing

Empower your marketing team to plan, operate, execute & measure campaigns across multiple marketing channels, from start to finish, with our complete Dynamics CRM services.

Impeccable Customer Service

Make each of your customers feel special by harnessing the real time information present in the CRM about your customers to manage and resolve their issues with lightning speed.

"One of the oldest players practicing Dynamics CRM since the version 1.0"

We are one of the early adopters of Microsoft Dynamics CRM. Our experienced CRM consultants, together with our adept offshore CRM development and customization team, provide you with pioneering & enhanced technical solutions according to your business demands.

Whether you are in the phase of implementing Dynamics CRM, looking to correct an implementation that has gone wrong, upgrading to the latest version or need advanced workflows & customizations to suit your unique needs, our team of consultants can help you achieve your objectives.

Competent Across All Versions Of Dynamics CRM (On-Premise & Online)

Dynamics CRM Consulting & Implementation

Analyzing, consulting, implementing and configuring Dynamics CRM, in line with your business

Upgrading & Migration

Migrating from older versions of CRM and other legacy systems as well as upgrading Dynamics CRM to the latest version

Integration

Integrating CRM with enterprise applications like ERP, SharePoint, Salesforce and other applications (on-premises/online)

Development & Customization

Customizations, workflow & Add-on development on Dynamics CRM to suit your business needs

Reporting

Custom business intelligence reports to help you spot trends, KPIs and take necessary actions

Maintenance and support

Certified professionals providing technical & functional support round the clock

Our Dynamics CRM Competencies

Implementation

  • Requirement Gathering and Consulting
  • Proof of Concept and Solution Design
  • Configuration and Customization
  • Data Migration from different sources
  • Upgrade System, Data and Custom Process
  • Transition and User Training

Customization

  • Form, Scripting, Ribbon
  • Process, Custom Workflow and Plug-In
  • Advanced and Optimized SDK customization
  • SSRS report, Dashboard and Goal Management
  • Customization specific to Online, On-Premise and IFD
  • Customization for Outlook client and cloud service

XRM & Add-In

  • New line of business applications with XRM
  • Extending CRM Modules
  • Add-In with Intuitive and high performance GUI
  • Accelerator Implementation and customization
  • Integration with Payment gateways, Google Map and utility services
  • Integration with SharePoint, ERP and other systems

Technologies

  • Microsoft CRM SDK
  • Microsoft .NET
  • Ajax
  • JSON & JQuery
  • Silverlight
  • WPF
  • Microsoft SharePoint Server
  • SQL Server Reporting Services
  • Business Intelligence
  • Accelerators
  • BizTalk
  • Scribe
  • Adxstudio
Dynamics CRM (Online / On-Premise)

Features of our Model

Few Of the Organisation Types Who Have Gained From Our Model

Fortune 500 companies

Government organizations

Enterprises

SMBs

NPOs

Customer Speaks

"We have had several last minute/high priority requests. If all of these requests had not been acted on by the Congruent team in the timely manner they were, there could have been terrible consequences for the project... Your team has risen to the challenge brilliantly. Congruent team members have been stunningly responsive..."
CFR
"Congruent has been highly responsive to our needs, and they have been constant professionals in helping us manage the project. We have been especially pleased with thier ability to manage scope issues quickly and effectively, ... We are also working with an offshore team, ...Communication has been remarkably clear, ..."
UTC
"Our dedicated Congruent resource has been invaluable to our organization in meeting our clients’ needs with customization & coding for Dynamics 365, from simple customizations to report development to plugin development. Congruent has also been able to lead the project development of online portals (Adxstudio from Microsoft), which allows us to expand our offerings to our clients."
UTC

Why Congruent for Dynamics CRM consulting?

Specialist in Dynamics CRM since the first version

Consulting services that are focused towards meeting your requirements
Huge team of certified consultants and developers
Experience of working with customers from varied industries
Why Congruent - CRM Consulting
Competent across the entire technology stack of Microsoft
Expertise in performing various integration works with CRM
Rapid implementation process

Trust us to develop a winning CRM strategy

Talk to our expert CRM consultants to see how Dynamics CRM can be leveraged to improve your sales, service and marketing areas.
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