Microsoft Dynamics 365 Consulting Partner

Pioneer in Microsoft Dynamics Practice
15
+
years in Dynamics ERP / CRM
100
+
Satisfied Dynamics Customers
500
+
Dynamics Projects
30
+
Team of Certified Consultants
12
+
Consultant's Average Years Of Experience
47
End to end Dynamics Implementations
  • CFR
    "We have had several last minute/high priority requests. If all of these requests had not been acted on by the Congruent team in the timely manner they were, there could have been terrible consequences for the project... Your team has risen to the challenge brilliantly. Congruent team members have been stunningly responsive..."
  • UTC
    "Congruent has been highly responsive to our needs, and they have been constant professionals in helping us manage the project. We have been especially pleased with their ability to manage scope issues quickly and effectively, ... We are also working with an offshore team, ...Communication has been remarkably clear, ..."
  • Harris
    "Our dedicated Congruent resource has been invaluable to our organization in meeting our clients’ needs with customization & coding for Dynamics 365, from simple customizations to report development to plugin development. Congruent has also been able to lead the project development of online portals (Adxstudio from Microsoft), which allows us to expand our offerings to our clients."
  • GlassTech
    "I have had the pleasure of working with the Congruent Team for the better part of 8 years now… The coding they provide is both professional and well documented. The team goes to great lengths to fully understand our requirements asking questions and offering suggestions that in the end provide a better solution…"

Looking for Quality Microsoft Dynamics 365 Consulting & Implementation partners?

Congruent is one among the most experienced and successful Consulting firms, capable of handling complex implementations, customizations, migrations and upgrades. Our company’s expertise has already been proven with the recognition from Customers & Partners of various industries across the globe.

Dynamics 365, Business Central Edition

An Advancement of Dynamics NAV

Congruent has been in Dynamics NAV practice for more than a decade and we are very happy to see Microsoft Dynamics 365 Business Central, the latest offering from Microsoft under the Dynamics 365 collection as an advancement of Dynamics NAV.

Our deep understanding and expertise of the product functionalities make us an ideal partner to help small & medium size businesses leverage Dynamics 365 business central to address their business needs.

Dynamics 365 - Finance & Operations, Enterprise Edition

An Advancement of Dynamics AX

Congruent has been in Dynamics AX practice since 2008, starting from Dynamics AX 2009 version. As an advancement of Dynamics AX, Microsoft has offered Dynamics 365 Finance and Operations, Enterprise edition with cloud & on-premise solutions.

Our profound understanding of the underlying technologies and the product features gives us a great advantage while helping large companies achieve their business objectives using Dynamics 365 finance & operations.

If you are looking for Dynamics 365 consulting, implementation, migration from other legacy systems, upgrade to the latest version & customizations for your unique needs, our experienced team of functional & technical consultants can help you achieve your objectives. Contact Congruent’s consulting and implementation experts to discuss about your business goals and we will take it up from there.

We're Competent Across All Dynamics 365 Modules

Finance & Operations

Optimize operations from Top floor to Shop floor and facilitate data driven decision-making

Sales

Convert customer relationships into company’s revenue with system intelligence

Customer Service

Acquire customers for long run by providing better service experience

Marketing

For better management of leads and unify sales and marketing teams for collaborative actions

Field Service

For timely appointments, optimized scheduling and better customer engagement

Talent

Hire, setup, assess & promote growth of employees with better insights and best of user experiences

Retail

Combine store and back office operations for better workflow and ensure better shopping experiences

Project Service Automation

Ensure profit, timely delivery & cost control with right processes and people in place

Our Dynamics 365 Service Offerings

Dynamics 365 Licensing

Assisting you to procure latest Dynamics 365 licenses (USA Region)

Consulting

Our expert consultants help you decide if Dynamics 365 fits your business. Whether you want a quick setup of available functionalities or initial data setup, we can help

Migration

Migrate to Dynamics 365 from QuickBooks, Dynamics AX, CRM and other legacy systems

Implementation

Our extensive services include requirement gathering, fit gap analysis, security & configuration, staging, user sign off and go live

Customization

Customizations, custom logics development and Flow on Dynamics 365 in line with your business requirements

Training

End user training with step by step presentations and hands-on training

Reporting

Creating and enhancing reports with your personalized logos and formats. Providing analytical insights for top management

Extensions

Add-ons development to help extend & enhance Dynamics 365 functionality and product upgrades to sync with Business & Enterprise Edition of Dynamics 365

Integration

Integration of any two systems for two-way flow of data through Web service, MS office and Azure Logic Apps

Our Industry Expertise

Innovation, growth and operational excellence are within reach. Link all the operations and gain real-time visibility with Microsoft Dynamics 365 for manufacturing.

Discrete Manufacturing – Business Challenges

  • Highly effective supply chain
  • Integrating processes/people from the top floor to the shop floor
  • Increasing global competition
  • Higher demands from customers
  • Support for product-related innovation initiatives
  • Increase production efficiency and reduce operational costs company-wide
  • Improve inventory management capabilities and efficiencies
  • Enhance customer service and support
  • Improve internal and external collaboration for greater productivity and efficiency

Congruent has deep experience with clients in the discrete manufacturing industries. Our team of Dynamics 365 business consultants help the customers optimize the planning strategies like production planning, materials requirements planning, forecasting & scheduling. Execution can be effectively managed as per the plan for all the production strategies like configure-to-order, assemble-to-order, make-to-order and make-to-stock.

Dynamics 365 features – for discrete manufacturing companies

  • Bill of materials (BOM) - Complex multi-level BOM with parts, materials, labor, work center and process information
  • Order management – Order creation, pick, pack and dispatch with ease
  • Master planning – Effective production scheduling modelling to fully support the daily operating schedule
  • Forecasting - Demand forecasting with superior accuracy to improve products’ availability and minimize inventory costs
  • Material sourcing – Material requirements planning recommends what to buy, fully automated RFQ issue and response tracking
  • Warehouse management - Managing pick/pack/ship and inventory location flexibility across multiple warehouses

There is always a need of a refined ERP solution for Nonprofit Organizations which enables them to do more with less, without compromising the stringent regulatory and operation requirements and deliver on sponsor and contributor demands.

Nonprofits – Business Challenges

  • Balancing organization’s goals with regulatory compliance and requirements
  • Operate on tight budgets and with limited resources
  • Complex grant management and fund accounting
  • Mission critical operations
  • Better control on the expenditures
  • The success relies on the ability to control grant funds and ensure grant budget integrity.

Despite the above general challenges, social service and government agencies require meticulous reporting practices,. Professional/trade associations are tasked with managing business events, as well as maintaining education and certification records, while the civic, fraternal, and religious organizations have complex membership relationship issues and vital fundraising projects

Dynamics 365 - for Nonprofit Organizations

  • Gain real-time access to financial and member information to enable better decision-making with integrated accounting
  • Integrate data from disparate systems such as finance and programs for a complete view of the organization
  • Automate and streamline critical business processes, including funding and donor management, to reduce costs, decrease errors, and save time
  • Member-based organizations see a major improvement in relationship-building by automated communication tools and processes
  • Increase compliance with regulatory and external audit requirements

Microsoft Dynamics 365, can help organizations respond to market situations swiftly with much efficient inventory management, order processing and inbuilt warehousing.

Distribution – Business Challenges

  • The distributors face enormous pressure due to the ever-growing competition, complex supply chain structure and more demanding customers
  • Constant demand for collaboration, and responding effectively to changing market conditions, while driving up efficiency across the entire value chain.

Congruent’s experience in distribution along with the functional depth of the Microsoft Dynamics 365 will ensure efficient supply chain for the clients in wholesale distribution business

Dynamics 365 - For Distribution Companies

  • Automate business operations - Automate business operations from order capture & processing to picking, packing and shipping
  • Real-time visibility - Gain real-time visibility into inventory, purchasing, sales and financial information across multiple subsidiaries.
  • Optimize inventory - Optimize inventory levels and inventory movement for accurate inventory data
  • Improve planning - Improve supply and demand planning based on accurate forecasts.
  • Warehouse management - Efficiently manage all warehouse-related activities, including bar coding, handling and fulfillment.
  • Integrate applications - Support application-to-application connectivity, including mobile operations, for integrated business processes.
  • Customer service - Improve customer service with customer relationship management, increasing reliability for execution, delivery and meeting demands

EDI integration with your Microsoft Dynamics 365 for Operations provides the ability to seamlessly format EDI transactions to comply with your trading partners’ specific requirements. Congruent’s Electronic Data Interchange (EDI) integration service for Dynamics 365 helps the customers to exchange their business documents with their trading partners in a standard electronic format. By integrating EDI with Dynamics 365, our team assists our customers convert processes that are paper & people dependent, into streamlined electronic process enabling reduction in processing time & seamless e-commerce transactions.

Our EDI Integration Service Includes

  • E-commerce configuration
  • Trading Partner setup & associated routing setups
  • File Translation - X12 file Mapping as per Trading Partner’s requirements
  • Communication scripting to access VAN/FTP
  • Integrated testing of EDI with Trading Partner
  • Go Live & post implementation support
  • Notifications & acknowledgements
  • Maintenance services

Why You Should Go for EDI Integration

  • Connect with any Business Application or Trading Partner
  • Streamline Item, Order and Customer Data Processing
  • Reduce your Dynamics 365 Total Cost of Ownership
  • Improved Operational Efficiency
  • Decreased Error
  • Enhanced Visibility

X12 document transfers between trading partners

Inbound documents

Purchase Orders (850), Product Activity Data (852), Purchase Order Change Requests (860), plus many additional EDI document types

Outbound documents

Invoices (810), Purchase Order Acknowledgements (855), Advance Ship Notices (856), plus many additional EDI document types

Benefits of Congruent's EDI Integration Services

  • Reduction in processing time with conversion of paper & people dependent processes in to streamlined electronic process
  • Curtailed manual efforts & human errors through Application Handshake between the trading partners
  • Serve customers quicker without compromising on reliability and accuracy
  • Less maintenance and quick ROI

Retail industries are successful only when the service quality is great ensuring the customer satisfaction every time with the best shopping experiences.

Retail – Business Challenges:

  • Increased competitive pressure across multiple sales channels
  • Escalating customer expectations for instant satisfaction
  • Need to change quickly to keep up with evermore demanding consumers
  • Constant innovation is required to improve the customer experience
  • Need for a better system covering end to end Retail Operations that includes POS, Store operations, Sales & Marketing, E-commerce, Customer care, Finance & Supply chain

Our Consultants with the rich Supply Chain domain knowledge and several Retail product implementation expertise can help your Retail organization to enhance the operations through Microsoft Dynamics D365 for Retail, a complete package for Retail Companies

Dynamics 365 for Retail – Highlights

  • Omni-channel purchase experience that includes buy in-store, pick up in other locations or get home delivery
  • Flexibility for the Customers to redeem points, use gift card & promotional coupons
  • Efficient Supply chain with the better sourcing &  replenishment methodologies
  • Customize customer experiences throughout stores, web and mobile
  • Provide better service with by giving employees access to real-time product, customer, inventory, and order details
  • Get more control over store operations through automation and advanced operational capabilities
  • Improve employee productivity through scheduling, time tracking and manager dashboards
  • Optimize fulfillment and enable the right level of inventory at right locations
  • Conclude end-of-day activities faster using automated and streamlined workflows

Some of our Microsoft Dynamics Customers

  • AON Aviagen CFR GTG Codexis Datamatics Fanatics Mckensey Company Glasstech Technicolor One Source North Sails NWMS MTCC Grant Associates Legal Edge Regal Software Pongo Wango
  • Felivaru Fisheries Maldives Ltd Edge Frost And Sullivan Focu Biz Golden Source Binary Stream CBIZ Infosoft Invensys Maldivs Airport MatchPoint MIBAR MIFCO MWSC Nothwest Care 3 Peaks ABM Infotech AJS Cloud
  • AMCO Compendium Inc Ascent Innovations Aston Berkeley ORLEM Plexis Prescott Pailet Pro Startegy Profound Project Control RRE S2H Sales Matrix SIS Symphony SYSCOM The Certus Group WBD

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