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Salesforce Case Study - Tour Planner App Development Using App Cloud

Solution Overview

Industry

Pharmaceuticals

Customer Situation

Customer wanted a secure web application with device compatibility
An application that can be accessed by users scattered across global
Handling Medical Representatives engagements with Doctors and Pharmacies
App should be able to create an intelligent tour plan for representatives
Sample medicines and promotional inputs should be maintained
Pharmacies engagement
App should provide
- Easy User maintenance
- Providing/revoking access
- Creating simple reports from individual user's end
Robust tour plan calendar
Scheduled automatic reports/dashboards for the defined frequency

Congruent suggested the user to go with Force.com license as the use case couldn’t be fixed either of Salesforce product.
Few standard objects were used to maintain doctors and pharmacies information.
Designed custom objects for tour planner and to maintain sample medicines and promotional inputs.
Designed and developed country specific and area specific complex reports
Developed responsive applications by applying bootstrap and JQuery.
Provided training to one of their IT resource in point and click functionalities for minor changes in reports or workflow/approval processes.

Apex, Visualforce, Jquery CSS, Triggers, Workflow rule, validation rule, Data loader

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