Salesforce Case Study - Tour Planner App Development Using App Cloud
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Solution Overview
Industry
Pharmaceuticals
Customer Situation
- Customer wanted a secure web application with device compatibility
- An application that can be accessed by users scattered across global
- Handling Medical Representatives engagements with Doctors and Pharmacies
- App should be able to create an intelligent tour plan for representatives
- Sample medicines and promotional inputs should be maintained
- Pharmacies engagement
- App should provide
- Easy User maintenance
- Providing/revoking access
- Creating simple reports from individual user's end
- Robust tour plan calendar
- Scheduled automatic reports/dashboards for the defined frequency
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Congruent's Solution
- Congruent suggested the user to go with Force.com license as the use case couldn’t be fixed either of Salesforce product.
- Few standard objects were used to maintain doctors and pharmacies information.
- Designed custom objects for tour planner and to maintain sample medicines and promotional inputs.
- Designed and developed country specific and area specific complex reports
- Developed responsive applications by applying bootstrap and JQuery.
- Provided training to one of their IT resource in point and click functionalities for minor changes in reports or workflow/approval processes.
Technology Used
Apex, Visualforce, Jquery CSS, Triggers, Workflow rule, validation rule, Data loader
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