Technical Operations Manager

Experience: 8+ years

Location: Chennai

Employment Type: Full-time

Job Description

  • Manage the Operations in US Day shift (Coverage to vary between Eastern time and Pacific time)
  • Responsible for Shift roster and Ticket management
  • Plan for Monthly and Quarterly releases
  • Responsible for environment uptime, stability and patch updates
  • Ability to troubleshoot complex problems
  • Prepare and report weekly, monthly and quarterly updates to Client
  • Be a team player working along with the team and share responsibilities

Skills Required

Technical Support, Business Continuity Management, Risk Management, PowerShell scripting, SQL Server – 2014/2017 involving in SQL Scripts, Stored Procedures and DB Performance, AWS (S3, RDS, CloudWatch).

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