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Microsoft Dynamics 365 Consulting Partner

Pioneer in Microsoft Dynamics Practice
years in
Microsoft ERP / CRM
Certified & Proven
Expertise In Various



Customer Service



Field Service

Project Service Automation

Our Dynamics 365 Service Offerings


Our expert consultants help you decide if Dynamics 365 fits your business. Whether you want a quick setup of available functionalities or initial data setup, we can help


Our extensive services include requirement gathering, fit gap analysis, security & configuration, staging, user sign off and go live


Migrate to Dynamics 365 from QuickBooks, Dynamics AX, CRM and other legacy systems


Customizations, custom logics development and Flow on Dynamics 365 in line with your business requirements


End user training with step by step presentations and hands-on training


Creating and enhancing reports with your personalized logos and formats. Providing analytical insights for top management


Add-ons development to help extend & enhance Dynamics 365 functionality and product upgrades to sync with Business & Enterprise Edition of Dynamics 365


Integration of any two systems for two-way flow of data through Web service, MS office and Azure Logic Apps

Our Domain Expertise

Innovation, growth and operational excellence are within reach. Link all the operations and gain real-time visibility with Microsoft Dynamics 365 for manufacturing.

Discrete Manufacturing – Business Challenges

  • Highly effective supply chain
  • Integrating processes/people from the top floor to the shop floor
  • Increasing global competition
  • Higher demands from customers
  • Support for product-related innovation initiatives
  • Increase production efficiency and reduce operational costs company-wide
  • Improve inventory management capabilities and efficiencies
  • Enhance customer service and support
  • Improve internal and external collaboration for greater productivity and efficiency

Congruent has deep experience with clients in the discrete manufacturing industries. Our team of Dynamics 365 business consultants help the customers optimize the planning strategies like production planning, materials requirements planning, forecasting & scheduling. Execution can be effectively managed as per the plan for all the production strategies like configure-to-order, assemble-to-order, make-to-order and make-to-stock.

Dynamics 365 features – for discrete manufacturing companies

  • Bill of materials (BOM) - Complex multi-level BOM with parts, materials, labor, work center and process information
  • Order management – Order creation, pick, pack and dispatch with ease
  • Master planning – Effective production scheduling modelling to fully support the daily operating schedule
  • Forecasting - Demand forecasting with superior accuracy to improve products’ availability and minimize inventory costs
  • Material sourcing – Material requirements planning recommends what to buy, fully automated RFQ issue and response tracking
  • Warehouse management - Managing pick/pack/ship and inventory location flexibility across multiple warehouses

There is always a need of a refined ERP solution for Nonprofit Organizations which enables them to do more with less, without compromising the stringent regulatory and operation requirements and deliver on sponsor and contributor demands.

Nonprofits – Business Challenges

  • Balancing organization’s goals with regulatory compliance and requirements
  • Operate on tight budgets and with limited resources
  • Complex grant management and fund accounting
  • Mission critical operations
  • Better control on the expenditures
  • The success relies on the ability to control grant funds and ensure grant budget integrity.

Despite the above general challenges, social service and government agencies require meticulous reporting practices,. Professional/trade associations are tasked with managing business events, as well as maintaining education and certification records, while the civic, fraternal, and religious organizations have complex membership relationship issues and vital fundraising projects

Dynamics 365 - for Nonprofit Organizations

  • Gain real-time access to financial and member information to enable better decision-making with integrated accounting
  • Integrate data from disparate systems such as finance and programs for a complete view of the organization
  • Automate and streamline critical business processes, including funding and donor management, to reduce costs, decrease errors, and save time
  • Member-based organizations see a major improvement in relationship-building by automated communication tools and processes
  • Increase compliance with regulatory and external audit requirements

Microsoft Dynamics 365, can help organizations respond to market situations swiftly with much efficient inventory management, order processing and warehousing inbuilt

Distribution – Business Challenges

  • The distributors face enormous pressure due to the ever-growing competition, complex supply chain structure and more demanding customers
  • Constant demand for collaboration, and responding effectively to changing market conditions, while driving up efficiency across the entire value chain.

Congruent’s experience in distribution along with the functional depth of the Microsoft Dynamics 365 will ensure efficient supply chain for the clients in wholesale distribution business

Dynamics 365 - For Distribution Companies

  • Automate business operations - Automate business operations from order capture & processing to picking, packing and shipping
  • Real-time visibility - Gain real-time visibility into inventory, purchasing, sales and financial information across multiple subsidiaries.
  • Optimize inventory - Optimize inventory levels and inventory movement for accurate inventory data
  • Improve planning - Improve supply and demand planning based on accurate forecasts.
  • Warehouse management - Efficiently manage all warehouse-related activities, including bar coding, handling and fulfillment.
  • Integrate applications - Support application-to-application connectivity, including mobile operations, for integrated business processes.
  • Customer service - Improve customer service with customer relationship management, increasing reliability for execution, delivery and meeting demands

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